By Sumit Passary | Sep 14, 2012 10:50 AM EDT
Google Wallet users previously had to have a prepaid card attached to their Google Wallet account. Now, as Google Wallet accepts both debit and credit cards, Google has decided to phase out prepaid cards entirely. The last date for adding funds to a Google prepaid card was Sept. 17, and the prepaid option will terminate on Oct. 17. Google confirmed that users can request a refund of the balance on the prepaid card or spend the remaining money.
Some users may have questions regarding the termination of prepaid cards and its implications. Here is a look at some of the frequently asked questions (FAQs) from Google Wallet users.
Will the wallet feature still work?
Yes. All credit and debit cards attached to a Google Wallet will continue to work normally. However, the Google Prepaid Card will be discontinued from Google Wallet on Oct. 17.
What about the balance fund on the prepaid card?
Users can either spend the remaining balance or request a refund from Money Network (the servicer of the Google Prepaid Card).
How can users request a refund?
A refund can be directly requested from the official Google Wallet page from Oct. 17 onwards.
What is the processing time for the refund?
Depending on the type of refund selected by a user, it can take up to 8 weeks to process a refund request.
What if a user misplaced the prepaid card after resetting the Wallet?
The Google Prepaid Card will not be re-added to a user's Wallet after the device is reset. However, users can contact Money Network to recover any remaining funds on their Google Prepaid Card.
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