By Vamien McKalin email: firstname.lastname@example.org | Jan 01, 2013 02:53 PM EST
Recently, Xbox Live Cloud Saved games storage has been experiencing problems, which prevented many gamers from gaining access to their saved files. The outage went on for two days; however, it is now back online and Microsoft is ready to give away one month of free Xbox Live.
The Xbox Team has been working tirelessly to get the issue resolved in a timely manner. Not being able to access save files was a horrible experience for many Xbox 360 gamers who were affected, so it is always good to see Microsoft getting on top of things quickly, along with giving away goodies in the end.
"We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone's game saves. Whether you couldn't access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we'll also be doing a thorough post mortem to help prevent this from happening again," noted Alex Garden, General Manager, Xbox Live.
Those who were affected by the outage will not have to contact Microsoft for their free one-month extension, since the company already knows who were affected. Sit tight and wait for a confirmation from the company for your one month free Xbox Live subscription.
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