By Binu Paul email: firstname.lastname@example.org | Mar 16, 2013 09:30 AM EDT
It remains an undisputable fact that Apple's Retina MacBook Pro remains to be one of the most innovative Mac laptops and that its Retina Display is sharp and amazing. However, the widely reported screen ghosting issue on MacBook Pro is now pushing a user to file a class action lawsuit against Apple who attributes the problem to the defective LG screens and accuses the company of tricking customers into buying these by not distinguishing them from models sold with Samsung screens.
The issues is said to be a strange phenomenon whereby the remnants of a previously-displayed screen contents remain visible for some time afterward. The ghosting screen issue has been first noticed back in June 2012 and according to the thread over on the Apple Support Communities, a user has brought it on to the public notice as early as on 16 June, merely 5 days after the product was first available for shipment. The support thread currently runs to over 7000 posts across almost 500 pages.
As Apple has failed to offer a fix for the issue yet, a MacBook Pro user named Beau Hodges has decided to launch a class-action lawsuit against the company in a federal court in California, Law360 reports (via 9to5Mac). He claims that MacBook Pro customers are given no option to identify which MacBooks have the defective LG display at the time of purchase. The suit is seeking unspecified damages for Retina MacBook Pro customers across the country.
The suit argued that Apple should definitely know the difference between the two versions of displays given the fact that it has spent a considerable amount of time testing the products during research and development. In addition, the company has been flooded with complaints from customers about the LG screen's problems. "The performance disparity between the LG version and the Samsung version is particularly troubling given that Apple represents the MacBook Pro with retina display as a single, unitary product, described as the highest quality notebook display on the market," the complaint said. "None of Apple's advertisements or representations discloses that it produces the computers with display screens that exhibit different levels of performance and quality."
Many users have replaced their LG displays with Samsung-made displays; however, some feel that even the Samsung-made displays continue to experience graphic-related issues.
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