By Alexandra Burlacu | Aug 13, 2013 08:06 AM EDT
After reports of GPS issues with the new Nexus 7, some users are now complaining about faulty touch screens with their brand new tablets.
Owners of the new Nexus 7 started to report GPS issues with their tablets, complaining about losing GPS signal as soon as 2 minutes after it was turned on. Some owners reportedly received a replacement unit but issues seem to continue.
As it turns out, some owners are experiencing issues with the new Nexus 7's touch screen as well and the problems affect even replacement units.
"According to the tipster that originally brought the story to our attention, he was able to procure a replacement tablet," reports Phone Arena. "But it turns out that this tablet, like a host of others, is having problems with the touchscreen."
"Complaints include double taps, ghost taps and erratic behavior from the glass. And one Nexus 7 (2013) owner had the same problem with the 16GB model, which he returned to the store and replaced with the 32GB variant. The new tablet is giving him the same problems."
Owners of the new Nexus 7 took to Google's product forums to complain about touchscreen issues a while ago and it seems that plenty of users are still experiencing such problems.
"first the keyboard seemed okay, though it would occasionally register double presses on the keyboard. Now it has gotten progressively worse and the keyboard getting very erratic. It is frequently registering double taps, and often ghost taps in areas not anywhere near where I'm touching on the keyboard. It's almost to the point where it is unusable," wrote one owner back on July 30. Even now, two weeks later, Google has still not fixed the touch screen issue.
A Google employee named Paul responded to such complaints at the time and suggested that users boot into safe mode to try to determine whether the problem was caused by some app they've installed. If the problem is no longer present while in safe mode, a third-party app is likely the source of the issue, he said.
If booting into safe mode doesn't fix the issue, however, owners are advised to contact Google directly or return the tablet to the retailer that sold it to them (provided they didn't buy it directly from the Google Play store). On the other hand, a replacement apparently doesn't guarantee that the new tablet will not pose the same issues.
Google is yet to issue an official response to these reports. Considering that many owners seem to experience issues with their brand new Nexus 7, the company should address the matter as soon as possible.
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