Tablet

New Nexus 7 (2013) firmware update rolling out now to fix GPS, multi-touch issues

Alexandra Burlacu

The new Nexus 7 tablet from ASUS and Google is getting a new firmware update that aims to fix the issues some users have encountered.

Google's second-generation Nexus 7 tablet made in collaboration with ASUS was one of the most anticipated devices of this year and it enjoyed great success as soon as it launched. It is currently one of the best Android tablets around and for many it is a first choice when looking for a new slate with an affordable price tag.

Soon after the tablet went on sale, however, some new owners of the refreshed Nexus 7 started to complain about issues with the device's GPS or multi-touch display. The GPS would lose connection soon after establishing it, while the multi-touch had an erratic behavior with ghost clicks, double or triple taps and others such.

Google has listened to its customers and acknowledged the issue, and now the company is offering a firmware update to make it all better. Google representative "Paulw" has been providing updates on Google product forums.

"Hi everyone,

As a couple of you have mentioned, there's a new system update that's started rolling out for your Nexus 7s. This update does address the touchscreen issues discussed in this thread. If you're one of the people experiencing touchscreen issues, please let us know how it's going after you've received and installed the update," the representative wrote in one thread. In another thread, meanwhile, the same "Paulw" announced the fix for the tablet's GPS issues:

"Hi everyone,

Thank you for your patience while we've been working on this. As Justin mentioned, there is a new over-the-air update for Nexus 7 rolling out now that addresses the GPS issue discussed here. We look forward to hearing feedback about your GPS experience after you've received the update."

The new firmware update has build number JSS15Q and is rolling out over the air (OTA), which means that it may take some days for everyone to get it. Owners of the new Nexus 7 who want to install the update themselves rather than wait for the OTA can check out Google's developer site, as the company is hosting the update image there.

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