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Samsung Galaxy Note 7 Won't Charge After This T-Mobile Android Update; Screen Displays Details About Recall Instead

Samsung Galaxy Note 7 Won't Charge After This T-Mobile Android Update; Screen Displays Details About Recall Instead

Athena Dee

Samsung Galaxy Note 7 units were recently involved in a global recall. Despite having just been released to the public in mid-August 2016, the Korean tech company decided to voluntarily conduct the recall under the Fast Track Recall Process of the Consumer Product Safety Commission on September 15.

The decision was made following multiple reports of battery issues that caused units to overheat and catch fire, as indicated on the CPSC webpage. For Samsung Galaxy Note 7 users that still have not given their phablets for either a refund or a replacement, T-Mobile has just released an Android OS update that could address the fire hazard for the meantime.

This release makes T-Mobile the very first major carrier to roll out an update that will prevent the Samsung Galaxy Note 7 from charging. Instead of adding power to the device, its screen display will show details and instructions regarding the recall. T-Mobile released the update on December 27, while Sprint and AT&T are expected to do the same on January 5.

In addition to the update, several major carriers have also decided to conduct a trade-in period for their patrons. For instance, Sprint users can swap their Samsung Galaxy Note 7 for any other unit that is of equal or lesser value at no charge. However, the price difference will have to be paid on a more high-end device. 

Shortly after the recall was announced, Yonhap News Agency reported that further production of Samsung Galaxy Note 7 units was suspended. This decision is in cooperation with consumer safety regulators from China, South Korea and the United States.

An official from Samsung revealed some details regarding the regulation on the condition of anonymity. "This measure includes a Samsung plant in Vietnam that is responsible for global shipments of the Samsung Galaxy Note 7," the official stated.

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