iOS 10 Makes Devices Shut Down Despite 30% Battery; Apple Still Silent About Issue But Offered Limited Replacement Program
Athena DeeApple’s discussion forums have been on fire since the latest iOS 10 software update. Apparently, a big number of consumers complained about their iPhones dying down even when they have enough battery power to get by.
According to a report, a glitch -- which has now been tagged as the “30% bug” -- has affected iPhones that support iOS 10. Although the bug’s scope includes all devices that run iOS 10, the iPhone 7 and iPhone 7 Plus are reportedly not among them.
Complainants have already created a 117-page thread that is full to the brim with complaints regarding this battery-related issue. Still, the Cupertino-based tech giant has remained silent. Although Apple did admit that such problem does exist with its iPhone 6S units - ones that were manufactured in September and October of 2015 - nothing was mentioned regarding other mobile devices.
No answers have been provided on Apple’s end, but the company did offer a limited replacement program. Unfortunately, if the serial number of a consumer’s iPhone is not among the ones included in the program, then a swap will not be possible. Apple will only replace iOS 10-supported devices that are included in the list that they have.
The batteries shutting down despite having 30 percent power remaining is just one of the many complaints that Apple users have been plagued with. According to their complaints, the iOS 10 updates - which were released to fix bugs - only made them worse.
In addition to quick battery drains, iOS 10 devices also suffered from lagging, crashes, and bricking. Issues related to Bluetooth, WiFi, and cellular date have also surfaced. After the latest iOS 10 update, users have complained that their Assistive Touch, Touch ID and Sleep/Wake buttons have started to malfunction.
Because Apple has maintained its silence despite these complaints, a Chinese consumer protection agency took it upon itself to take action. The China Consumers Association has already accused the said company for knowingly failing to “meet basic consumer needs for normal wireless communication,” according to Digital Review.
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