News

Verizon Reportedly Plans To Block All Outgoing Calls From Remaining Samsung Galaxy Note 7s

Verizon Reportedly Plans To Block All Outgoing Calls From Remaining Samsung Galaxy Note 7s

Cris Xander Juliano

Thousands of Samsung Galaxy Note 7 smartphones are still being used today despite having the device recalled due to its flawed and dangerous design. Verizon now plans a more drastic measure to persuade the remaining users to give up their devices -- by blocking all outgoing calls from the device, except for 911 calls ,according to Fortune.

Back in September, Samsung and wireless carriers asked owners of the Note 7 to turn their devices in after dozens of reports of batteries exploding. Some 93 percent of users in the US complied with the recall, but there are reportedly thousands still in use today.

A spokeswoman from Verizon stated that in spite of their best efforts, there are still customers using the recalled phones and haven't returned their Note 7 to the point of purchase. She also added that the recalled devices pose a safety risk to their customers and to those around them.

Samsung and carriers then released a killer software update that was supposed to stop the Note 7 from being charged and restrict it from connecting to wireless networks. However, a lot of users managed to avoid this update.

Verizon is going a step further with its program to recall the remaining Note 7 devices, as it plans to block all outgoing calls, except for emergency calls like 911. They will, instead, be redirected to its customer service hotline, according to Android Authority.

Moreover, Samsung is expected to announce the result of its investigation this month. Also, the company will have to explain how it will prevent their next devices from suffering the same fate as the Note 7. Verizon customers can still turn in their devices and are eligible for a bill credit of up to $100.

Have you turned in your Galaxy Note 7 yet? Write and share your thoughts on the comments section below.

© Copyright 2020 Mobile & Apps, All rights reserved. Do not reproduce without permission.

related stories

more stories from News

Back
Real Time Analytics