Former iPhone user sues Apple for not delivering messages sent from iOS to Android

18 May 2014, 7:18 am EDT By Alexandra Burlacu Mobile&Apps

 

A former iPhone user who switched to Android has now filed a lawsuit against Apple, accusing the company of interfering with text message delivery.

More specifically, the plaintiff alleges that Apple's messaging system interfered with the delivery of texts after she switched from an iPhone to an Android-based handset, and she would no longer receive messages sent from iPhones.

Apple's iMessage service reportedly retains text messages other iOS users send, without delivering them to her new Samsung smartphone running Google's popular Android mobile operating system, claimed Adrienne Moore, who filed the complaint in San Jose, California.

Apparently, people who ditch their Apple devices in favor of other non-Apple phones and tablets are "penalized and unable to obtain the full benefits of their wireless-service contracts," states the complaint, as cited by Bloomberg.

Apple's iPhones are still enjoying wide popularity, but an increasing number of users switch to non-Apple devices, most often running on Google's Android. Google is constantly pushing to boost its presence in the wireless phone market by adding new features and updates, and Android has a strong following. As Bloomberg points out, Gartner data revealed that Google boasted more than 75 percent of the smartphone industry at the end of last year, and competition is expected to heat up even further this year.

Apple is no stranger to litigation, and most recently it battled Samsung in a patent infringement lawsuit in San Jose, where it accused the Galaxy maker of developing some Android-based features by infringing on its patents.

The new text-messaging lawsuit Apple faces now seeks class-action status, as well as undetermined damages. The lawsuit claims that Apple failed to disclose that users who switch from an iPhone to another device running a platform other than iOS would face these interference issues. Contractual interference and unfair competition laws stand at the basis of this suit.

Apple has declined to comment on the matter so far, but more details about this lawsuit are expected to come to light soon. According to Bloomberg, the case in question is Moore v. Apple Inc., 14-cv-02269, U.S. District Court for the Northern District of California (San Jose).

If you switched from an iPhone to an Android-based smartphone or another device running a different platform, drop by our comment section below and let us know whether you faced similar issues with text-message delivery or others.

 

 

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