HTC One Android 4.4 KitKat update pulled in the UK over ‘difficulties’

By Alexandra Burlacu | Mar 04, 2014 08:04 AM EST

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The Android 4.4 KitKat update for the HTC One has been pulled in the UK for now, as it has faced some sort of "difficulties."

In the U.S., HTC managed to roll out the latest version of Android to its flagship HTC One in a timely fashion, but things haven't gone as smoothly across the pond. Not only was the UK not included in the first batch of European countries to get the HTC One KitKat update in late January, but it seems the update is still not ready to hit the country.

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Just last week, on Feb. 24, HTC tweeted that it started rolling out Android 4.4 to the HTC One in the UK. Now, however, the company has announced that it halted the update process due to some "difficulties."

"We are aware that a limited number of HTC users are experiencing difficulties with the KitKat update," HTC acknowledged in a statement to Android Central. "As a result, all FOTA updates have been temporarily suspended. HTC is committed to providing customers with the best possible mobile experience and we are working hard to resolve the issue quickly."

It remains unclear at this point just what difficulties have prompted HTC to pull the OTA from its UK servers, but the company is surely working hard to fix things and should resume the update process as soon as possible. As frustrating as this may be to some, it's preferable to have the company deal with the "difficulties" now rather than issue a buggy update and roll out fixes afterwards.

On the other hand, this situation also means that HTC One owners in the UK will have to wait a bit longer to get the tasty KitKat treat on their handsets. HTC has offered no timeframe for when it will resume rolling out the update, but it shouldn't take too long now.

The update to the latest version of Android is expected to bring notable improvements to the HTC One, and also come with the company's new Sense 5.5 user interface (UI). The new firmware should also bring enhanced BlinkFeed usability, improved lock screen widget management, a Do Not Disturb mode, and more detailed location settings information, among other things.

Considering that HTC One owners in the U.S. have not reported any issues with the Android KitKat update, it's likely that these problems are limited to UK carriers. Consequently, UK operators are reportedly redoing the integration stage of the update and the rollout should resume shortly. 



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