Apple responds to #Bendgate: iPhone 6 Plus bending under normal use is ‘extremely rare’
Alexandra BurlacuApple has finally responded to the whole #bendgate fiasco regarding the bendable iPhone 6 Plus, claiming that both of its new smartphones are durable and thoroughly tested.
Just days after Apple released its iPhone 6 and iPhone 6 Plus to retail, reports started to pile up in regards to a warping/bending issue affecting the iPhone 6 Plus under normal pressure. More specifically, some users claimed that their 5.5-inch iPhone became distorted after being kept in a pocket, or under other such circumstances. A video even went viral on YouTube, showing how an iPhone 6 Plus became all wibbly-wobbly when a guy applied pressure with his bare hands, with no significant effort.
The Internet had a field day over this whole situation, with all sorts of jokes and mockery spreading like wildfire. Apple has now commented on the matter, telling CNBC that the new-generation iPhones include stainless steel/titanium inserts designed to reinforce stress locations. Moreover, the company claimed it uses the "strongest glass in the industry" for its new iPhones.
Apple further pointed out that only nine customers had actually complained about bent iPhones, indicating that the issue is in fact not as widespread as the media made it look like. The company also told the Financial Times (FT) that both the iPhone 6 and the larger iPhone 6 Plus have at least met, if not exceeded testing for strength and durability. According to the Wall Street Journal (WSJ), Apple said that bending or warping of the iPhone 6 Plus under normal use is "extremely rare."
In other words, the whole iPhone 6 Plus bending issue was apparently greatly exaggerated by the media and the Internet, at least according to Apple. It's difficult to tell exactly how many customers actually experienced such issues with their iPhone 6 Plus bending during normal pressure and real life usage. There are likely more than just nine people as Apple has claimed, but there's also a good chance that the issue is not as widespread as it seems. Nevertheless, Apple has reportedly been instructing its support staff to replace affected phones under warranty if they discover issues upon visual inspection.
If you have an iPhone 6 Plus of your own, drop by our comment section below and let us know whether you have experienced any warping, bending, or other problems with your device.
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