Apple iPhone More Reliable Than Samsung, Nokia, And Motorola Handsets

By Vamien McKalin email: v.mckalin@mobilenapps.com | Feb 23, 2013 05:39 PM EST

Share This Story

  • Print
  • Email

Recently, a new report from FixYa was published with a study that speaks of smartphone reliability. The company amassed its results and findings from over 730,000 smartphone issue complaints, which is then measured with smartphone market share data from StatCounter.

Follow us

The results revealed the most to the least reliable smartphone device presently on sale. The Apple iPhone surprisingly scored better than Samsung and even better than the ever-reliable Nokia at 3.47 percent. Samsung scored 1.21 percent, Nokia sits at third with 0.68 percent, while Motorola wallows at the bottom of the pile with 0.31 percent.

Problems with the iPhone stems from low battery life, lack of new and exciting features along with the inability to customize the operating system to a point where the user would feel pleased. Samsung phones on the other hand, has a plethora of hardware issues that are driving some users mad. When it came down to Nokia, the only problems mentioned were slow load times and lack of compelling applications in the Windows Phone Market.

Below are the top 5 issues for each OEM:

Top 5 Apple Issues:

1. Battery Life - 35%

2. Lack of New Features - 20%

3. No Customizability - 15%

4. Can't Connect Wifi- 15%

5. Other - 15%

Top 5 Motorola Issues:

1. Preinstalled Apps - 30%

2. Touchscreen Issues - 25%

3. Speaker Quality- 20%

4. Camera Quality - 15%

5. Other -10%

Top Samsung Issues:

1. Microphone Issues - 40%

2. Speaker Issues - 20%

3. Battery Life - 15%

4. Device Gets Hot - 15%

5. Other - 10%

Top 5 Nokia Issues:

1. Laggy Response Time - 35%

2. Poor App Ecosystem - 20%

3. Battery Life - 20%

4. Device Gets Hot - 15%

5. Other - 10%

Rad full report at BGR for more information.

Get the Most Popular Mobile&Apps Stories in a Weekly Newsletter

© 2013 Mobile & Apps All rights reserved. Do not reproduce without permission.

Featured Video : Ericsson Announces World-Leading Launches Ahead of Mobile World Congress 2014

Join Our Conversation

Smartphones
AT&T GoPhoneAT&T GoPhone customers get more data, new Wi-Fi hotspot option at no additional cost
iPhone 5S sale: $99.99 on-contract with AT&T, Verizon, or Sprint from Radio Shack
Siri ‘GoogolPlex’ hack adds lots of great new functionality – Here’s how and what you can do
Sony Xperia Z2 Compact leaked images reveal promising details
Tablet / Laptop / PC
Dell Venue 7 and Venue 8Dell unveils Venue 7 and Venue 8 Android 4.3 Jelly Bean tablets
Retina iPad Mini facing delays, may not launch until early next year
Refurbished 128GB iPad with Retina Display now available on the Apple Online Store
Samsung Galaxy Note 10.1 – 2014 Edition: Pricing and availability now official
Gadgets
Amazon LogoAmazon reportedly to launch ‘Firetube’ set-top box before 2013 holidays
Samsung Galaxy Note 3 and Galaxy Gear India launch: Pricing and availability
Samsung Galaxy Gear Android smartwatch now up for pre-order in Canada
Samsung Galaxy Gear 2 reportedly in the works already, may debut at CES or MWC 2014
OS / Software
HTC LogoHTC reportedly considering Android/Windows Phone dual-booting smartphone as Microsoft pushes for deeper Windows mobile integration
iOS 7 Chrome Incognito mode leaks private searches due to bug
Sprint HTC One Android 4.3 Jelly Bean already rolling out, AT&T, T-Mobile & Verizon to follow
Microsoft Windows 8.1 now available for pre-order
Internet / Social Media
Google DowntimeGoogle blacks out for two minutes, causes 40 percent drop in world’s Internet traffic
Xbox Music web player is live and ready for Xbox Music Pass subscribers
Facebook Android app collected phone numbers even if users never logged in
Firefox 22 brings support for web video calls, 3D gaming, and Unreal Engine 3
What's App
Chrome Remote Desktop app for AndroidChrome Remote Desktop for Android now available for free from Google Play
Adobe Lightroom mobile hits the iPad, coming soon to iPhones
Apple updates Mac iWork for iCloud suite – What’s new in Pages, Numbers and Keynote?
Microsoft launches Office for iPad, makes Office Mobile free on Android and iPhones
Copyright © 2014 Mobile & Apps All rights reserved. mobilenapps