Windows Phone 7.8 Encountering Sync Issues With Outlook: Is Your Handset Affected?

By Anu Passary | Feb 12, 2013 02:06 PM EST

Share This Story

  • Print
  • Email

Microsoft users who have recently updated to Windows Phone 7.8 from Windows Phone 7.5 seem to be encountering contact sync issues with the online email service, per reports.

Follow us

The phone's software update seems to have created issues with contacts syncing on, according to reports. Apparently, the contacts that are added or modified using Outlook's Web interface of the e-mail service don't seem to be syncing back to the handset.

"We had a tip from a reader that the Windows Phone 7.8 update appears to have been causing issues with contact synching with, with the main issue appearing to be that contacts that are modified or added using the web interface of is not synching back down to the device," reports WMPoweruser.

This is not the first time Windows Phone users have complained of syncing issues with

Earlier in December, Windows Phone users encountered sync issues with Outlook 2013 and took to the Microsoft forum to complain. At the time, users got the error message that they too many devices were syncing with their accounts.

"There are too many devices syncing with this account. To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer," noted the message at the time.

To check if your Windows Phone 7.8 handset is affected by the current issue, follow the steps below:

1.Open contacts on > Edit any randomly chosen contact detail

2. Next, go to People Hub settings > Scroll down to accounts > Press and hold Live account.

3. Tap sync and wait till the sync is complete

4. Check People Hub. If the contact does not appear your device may be affected.

It is currently not known how widespread this issue is, but users hope Microsoft will look into it soon and fix it.

Get the Most Popular Mobile&Apps Stories in a Weekly Newsletter

Windows Phone 7.8, sync problems, Outlook

Join Our Conversation

Samsung Galaxy S6 (left), Galaxy S6 Edge (right) AT&T, T-Mobile reveal pricing and options for Samsung Galaxy S6, Galaxy S6 Edge
LG G4 to debut in late April, boast curved QHD display?
T-Mobile HTC One M9 goes on sale tomorrow, March 27 in U.S.
T-Mobile Samsung Galaxy S6 bundles one year of Netflix for free
Tablet / Laptop / PC
Dell Venue 7 and Venue 8 Dell unveils Venue 7 and Venue 8 Android 4.3 Jelly Bean tablets
Retina iPad Mini facing delays, may not launch until early next year
Refurbished 128GB iPad with Retina Display now available on the Apple Online Store
Samsung Galaxy Note 10.1 – 2014 Edition: Pricing and availability now official
Amazon Logo Amazon reportedly to launch ‘Firetube’ set-top box before 2013 holidays
Samsung Galaxy Note 3 and Galaxy Gear India launch: Pricing and availability
Samsung Galaxy Gear Android smartwatch now up for pre-order in Canada
Samsung Galaxy Gear 2 reportedly in the works already, may debut at CES or MWC 2014
OS / Software
HTC Logo HTC reportedly considering Android/Windows Phone dual-booting smartphone as Microsoft pushes for deeper Windows mobile integration
iOS 7 Chrome Incognito mode leaks private searches due to bug
Sprint HTC One Android 4.3 Jelly Bean already rolling out, AT&T, T-Mobile & Verizon to follow
Microsoft Windows 8.1 now available for pre-order
Internet / Social Media
Google Downtime Google blacks out for two minutes, causes 40 percent drop in world’s Internet traffic
Xbox Music web player is live and ready for Xbox Music Pass subscribers
Facebook Android app collected phone numbers even if users never logged in
Firefox 22 brings support for web video calls, 3D gaming, and Unreal Engine 3
What's App
Amazon Prime Now Amazon Prime Now service rocks NYC, offers fast deliveries within the hour
Flipboard for Windows Phone finally available, but requires 1GB of RAM (VIDEO)
Vine gets major update, lets you upload previously-shot videos & more (VIDEO)
BlackBerry Messenger (BBM) finally hits Windows Phone – Available as a free download now

Most Popular

Copyright © 2015 Mobile & Apps All rights reserved. mobilenapps
Real Time Analytics