Microsoft users who have recently updated to Windows Phone 7.8 from Windows Phone 7.5 seem to be encountering contact sync issues with the online email service Outlook.com, per reports.

Follow us

The phone's software update seems to have created issues with contacts syncing on Outlook.com, according to reports. Apparently, the contacts that are added or modified using Outlook's Web interface of the e-mail service don't seem to be syncing back to the handset.

"We had a tip from a reader that the Windows Phone 7.8 update appears to have been causing issues with contact synching with Outlook.com, with the main issue appearing to be that contacts that are modified or added using the web interface of Outlook.com is not synching back down to the device," reports WMPoweruser.

This is not the first time Windows Phone users have complained of syncing issues with Outlook.com.

Earlier in December, Windows Phone users encountered sync issues with Outlook 2013 and took to the Microsoft forum to complain. At the time, users got the error message that they too many devices were syncing with their accounts.

"There are too many devices syncing with this account. To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer," noted the message at the time.

To check if your Windows Phone 7.8 handset is affected by the current issue, follow the steps below:

1.Open contacts on outlook.com > Edit any randomly chosen contact detail

2. Next, go to People Hub settings > Scroll down to accounts > Press and hold Live account.

3. Tap sync and wait till the sync is complete

4. Check People Hub. If the contact does not appear your device may be affected.

It is currently not known how widespread this issue is, but users hope Microsoft will look into it soon and fix it.

Join Our Conversation

Smartphones

Samsung Galaxy Note 3 Spotted In Benchmarks, Suggesting Imminent Launch

Samsung Galaxy S4, Galaxy Note 8.0 Top Consumer Reports Rankings

Nokia Xpress Now Web App Announced For Asha Devices

Samsung Galaxy S4 'Google Edition' Will Be Available In U.S. Only?

Tablet / Laptop / PC

Samsung Galaxy S4, Galaxy Note 8.0 Top Consumer Reports Rankings

Samsung Galaxy Tab 3 8-Inch Specs, Photo Leak Online

Asus 1015E Ubuntu Notebook To Launch Soon With $215 Price Tag

New MacBook Air To Debut In June With Intel's New Haswell Processor?

Gadgets

Ouya Will Be At E3 2013, But Not Where You Think

Next Microsoft Xbox To Sport Dashboard UI Update And Tile Changes

Google Media Streamer Hits FCC To Replace Nexus Q

Google Glass Raises Lawmakers' Concerns: Congress Demands Answers About Privacy

OS / Software

iOS 7 To Come With Flickr, Vimeo Integration

Samsung Galaxy S4 'Google Edition' Will Be Available In U.S. Only?

Android 5.0 Key Lime Pie Mentioned In Google I/O 2013: Is Google Working On The Firmware Update?

Android 4.2.2 Jelly Bean Update For Samsung Galaxy S3 Leaked

Internet / Social Media

AT&T Promises Cellular Video Calls, Mobile Video Chat For All Customers

Flickr Boasts 'Spectacular' Redesign, Offers A Whopping 1TB Of FREE Storage

Download 40 GB In A Second: Researchers Set Up World's Fastest Wi-Fi Network In Germany

YouTube Shoppable Videos - Will Google Hit A New Jackpot?

What's App

Nokia Xpress Now Web App Announced For Asha Devices

Samsung Galaxy S4 App Contest Boasts $800,000 Total Prizes For Talented Devs

Intellicam App Brings First Hands-Free Camera Feature To Windows Phone 8

Seven New Apps Coming To Google Glass: Facebook, Twitter, And Evernote Included