BlackBerry Users Face Network Breakdown

By Prarthito Maity email: | Jan 12, 2013 07:08 AM EST

Share This Story

  • Print
  • Email

BlackBerry users are facing a hard time with their phone's network.

Per reports, more than a thousand people around Ireland and the UK were victims of a massive BlackBerry network breakdown after Vodafone's BlackBerry service went down.

Follow us

The problem, which was resolved by Friday at lunchtime, saw BlackBerry users on the Vodafone network unable to access the Internet all morning after the Vodafone router came into a major error, once again questioning the company's reputation as far as reliability is concerned.

However, the service was gradually restored after an hour-long outage hit the email and instant-messaging services across Europe, the Middle East and Africa. A Vodafone spokesman said some BlackBerry customers experienced issues with their data services across the region.

"Services are in the process of being restored and we continue to monitor the situation closely," he said.

"BlackBerry users couldn't access emails and instant messaging on Vodafone's U.K. network for around five hours. Voice and text services weren't affected by the outage, the spokesman said," a WSJ report states.

The new issue with the Vodafone service is pretty similar to problems with O2's service last year, and is the latest outage to hit BlackBerry since its system collapsed across the world for several days in October 2011.

"Unlike other smartphones, BlackBerry relies on its own infrastructure to access online services. For example, emails are routed through the company's own servers rather than a mobile network," states. "While this was originally a major selling point for the company, it has created unwelcome headlines for the company in recent years."

The WSJ states that similar to former market leader Nokia, RIM is struggling to regain market share it lost to smartphones like the Apple iPhone and Google powered Android smartphones. "RIM lost about one million BlackBerry subscribers in the three months to Dec. 1, the first time that RIM's overall customer base has fallen. It now has a total of 79 million global subscribers."

BlackBerry's parent company, Research In Motion later said in a short statement that "all BlackBerry services are operating normally" although he accepted that "a wider Vodafone service issue" was hitting some of its BlackBerry customers in Europe, the Middle East and Africa.

"We are supporting Vodafone's efforts to resolve the issue as soon as possible."

Get the Most Popular Mobile&Apps Stories in a Weekly Newsletter

Join Our Conversation

The HTC logo is seen with different devices from the brand HTC M10 Perfume Launching A Month Later After MWC 2016
Lava Unleashes New P7 Device Into The Indian Market
New Disney Phone Coming To Japan
Xiaomi Locks Redmi Note 3, Mi 4c And Mi Note Pro; Others To Follow Suit?
Tablet / Laptop / PC
Dell Venue 7 and Venue 8 Dell unveils Venue 7 and Venue 8 Android 4.3 Jelly Bean tablets
Retina iPad Mini facing delays, may not launch until early next year
Refurbished 128GB iPad with Retina Display now available on the Apple Online Store
Samsung Galaxy Note 10.1 – 2014 Edition: Pricing and availability now official
Amazon Logo Amazon reportedly to launch ‘Firetube’ set-top box before 2013 holidays
Samsung Galaxy Note 3 and Galaxy Gear India launch: Pricing and availability
Samsung Galaxy Gear Android smartwatch now up for pre-order in Canada
Samsung Galaxy Gear 2 reportedly in the works already, may debut at CES or MWC 2014
OS / Software
HTC Logo HTC reportedly considering Android/Windows Phone dual-booting smartphone as Microsoft pushes for deeper Windows mobile integration
iOS 7 Chrome Incognito mode leaks private searches due to bug
Sprint HTC One Android 4.3 Jelly Bean already rolling out, AT&T, T-Mobile & Verizon to follow
Microsoft Windows 8.1 now available for pre-order
Internet / Social Media
Google Downtime Google blacks out for two minutes, causes 40 percent drop in world’s Internet traffic
Xbox Music web player is live and ready for Xbox Music Pass subscribers
Facebook Android app collected phone numbers even if users never logged in
Firefox 22 brings support for web video calls, 3D gaming, and Unreal Engine 3
What's App
ZTE's new lease program ZTE’s new Lease-to-own Program for Mobile Devices
LG’s G Pay to Take on Google, Samsung and Apple
Facebook: Taxes in the UK and a new Shopping tab
Samsung’s VR Headset to be Released at $99, Hulu Jumps Onboard with Apps Ready

Most Popular

© 2016 IBT Media Inc. All Rights Reserved.mobilenapps