By Alexandra Burlacu | Oct 02, 2013 10:59 AM EDT
Apple will reportedly roll out yet another iOS 7 update soon, this time aiming to fix the iMessage issue that has been affecting some users.
The company has released iOS 7 recently, but reports about bugs and glitches have been piling up. Many users who have made the jump to the new OS have even desperately tried to downgrade to the previous version, but to no avail. Apple no longer allows users to downgrade once they've installed iOS 7.
The company has acknowledged a problem with its iMessage service and said it is still working on fixing bugs in its newly-launched iOS 7. Apple said it plans to fix the iMessage issue with an upcoming update.
For those unfamiliar with the situation, some iDevice users have become unable to send messages via iMessage post the iOS 7 update. Apple's iMessage comes in as an alternative to SMS when users have a Wi-Fi connection available.
Reports about the iMessage issue started to surface last week, when users took to message boards to complain about trying and failing to send messages. Increasingly more complaints have been piling up since then and the issue seems to be affecting more than a couple of iOS 7 users.
Some users have been trying to come up with solutions on their own and suggested turning off iMessage, resetting network settings and re-enabling the service afterwards. This path apparently did not work for everyone, and users are still waiting for an official fix from Apple.
The company acknowledged the issue and suggested that users browse its troubleshooting documents while waiting for a fix.
"We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update," Apple explained in a statement to the Wall Street Journal. "In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users."
According to CNET, Apple is currently testing the update internally and should release it next week in the form of iOS 7.0.3.
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