Netflix Streaming Back After Serious Outage, Amazon Blamed

By Prarthito Maity email: | Dec 26, 2012 09:32 AM EST

Share This Story

  • Print
  • Email

Netflix and its users haven’t had the best Christmas with the online streaming service staying down the entire day. However, this now seems to be a thing of past as Netflix, per a company spokesperson, has fully restored the service.

Follow us

Netflix said Tuesday it had fully restored its video-streaming service after a Christmas Eve outage enraged many of its customers in the U.S. who were depending on the online service to stream movies for the special occasion.

“Special thanks to our awesome members for being patient. We're back to normal streaming levels. We hope everyone has a great holiday,” the company tweeted on its official page.

The recent outage affected Netflix subscribers across Canada, Latin America and the United States, and affected various devices that enable users to stream movies and television shows from home, Netflix spokesman Joris Evers stated. These devices range from gaming consoles like the Nintendo Wii, Xbox 360, and PlayStation 3 to Blu-ray DVD players.

The outage impacted customers in the Americas starting around 12:30 PM PST on Monday. The company, based in Los Gatos, Calif., and has 30 million streaming subscribers worldwide, of which more than 27 million are in the Americas region.

After the incident Netflix blamed Amazon Web Services for the problems, and said it is investigating further.

“We're sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now,” the company wrote on Twitter.

Evers said that the issue was the result of an outage at an Amazon Web Services' cloud computing center in Virginia. The problem, which started at about 12:30 PM PST on Monday, was fully restored before 8:00 AM PST Tuesday, although streaming was available for most users by 11:00 PM PST on Monday.

"We are investigating exactly what happened and how it could have been prevented," Evers added. "We are happy that people opening gifts of Netflix or Netflix capable devices can watch TV shows and movies.”

The latest event marks a brand new outage problem from Amazon Web Services, with one occurring in last April that affected sites such as Reddit and Foursquare.

Officials at Amazon Web Services are yet to comment on the recent situation.

Get the Most Popular Mobile&Apps Stories in a Weekly Newsletter

© 2013 Mobile & Apps All rights reserved. Do not reproduce without permission.

Featured Video : Ericsson Announces World-Leading Launches Ahead of Mobile World Congress 2014

Join Our Conversation

LG G3 leaked UI screenshotsLG G3 UI screenshots leak, confirm QHD resolution of 2560 x 1440 pixels
Apple releases latest iOS 7.1.1 update - Here’s what it brings
HTC One M8 Mini reportedly headed to Verizon – Will it be another exclusive?
LG G Watch officially detailed, coming in Champagne Gold and Stealth Black color options
Tablet / Laptop / PC
Dell Venue 7 and Venue 8Dell unveils Venue 7 and Venue 8 Android 4.3 Jelly Bean tablets
Retina iPad Mini facing delays, may not launch until early next year
Refurbished 128GB iPad with Retina Display now available on the Apple Online Store
Samsung Galaxy Note 10.1 – 2014 Edition: Pricing and availability now official
Amazon LogoAmazon reportedly to launch ‘Firetube’ set-top box before 2013 holidays
Samsung Galaxy Note 3 and Galaxy Gear India launch: Pricing and availability
Samsung Galaxy Gear Android smartwatch now up for pre-order in Canada
Samsung Galaxy Gear 2 reportedly in the works already, may debut at CES or MWC 2014
OS / Software
HTC LogoHTC reportedly considering Android/Windows Phone dual-booting smartphone as Microsoft pushes for deeper Windows mobile integration
iOS 7 Chrome Incognito mode leaks private searches due to bug
Sprint HTC One Android 4.3 Jelly Bean already rolling out, AT&T, T-Mobile & Verizon to follow
Microsoft Windows 8.1 now available for pre-order
Internet / Social Media
Google DowntimeGoogle blacks out for two minutes, causes 40 percent drop in world’s Internet traffic
Xbox Music web player is live and ready for Xbox Music Pass subscribers
Facebook Android app collected phone numbers even if users never logged in
Firefox 22 brings support for web video calls, 3D gaming, and Unreal Engine 3
What's App
Chrome Remote Desktop app for AndroidChrome Remote Desktop for Android now available for free from Google Play
Adobe Lightroom mobile hits the iPad, coming soon to iPhones
Apple updates Mac iWork for iCloud suite – What’s new in Pages, Numbers and Keynote?
Microsoft launches Office for iPad, makes Office Mobile free on Android and iPhones
Copyright © 2014 Mobile & Apps All rights reserved. mobilenapps